Shipping policy
Shipping Destinations and Pricing
|
Destination |
Carrier |
Estimated Delivery Time |
Price (incl. VAT) |
|
Slovakia |
Packeta - Box |
2–4 business days |
3,50 € |
|
|
Courier |
2-4 business days |
5,00 € |
|
Czech Republic |
Zásilkovna - Box |
3-5 business days |
4,90 € |
|
|
Courier |
3- 5 business days |
6,00 € |
|
EU countries |
DHL / GLS |
5–10 business days |
12,00 € |
|
Rest of Europe |
DHL / UPS |
5–10 business days |
15,00 € |
|
Worldwide |
DHL Express |
7–14 business days |
24,90 € |
Cash on delivery - Payment for goods is made upon delivery, available only within Slovakia and in euros. Card payment is not possible. For cash on delivery, a fee of €2 (VAT included) applies.
Order Processing
Orders are processed within 4-10 business days. You will receive a confirmation email with tracking information once your order has been dispatched.
Customs and Duties
International orders may be subject to customs duties and import taxes. These charges are the responsibility of the customer and vary by country.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us immediately at info@katinka.sk. We will assist you promptly.
